How so absolutely real is that!  After visiting India and Nepal, and being immersed in the experience of other cultures brought “the experience of being alive” up front and personal. I saw and felt both the rawness of poverty co-exist alongside the comfort of wealth, and latest mobile technologies being used along side women filling vessels from community water pumps.   It’s those in-your-face contrasts that jolt us into the fullness of being alive.

If we don’t experience the fullness of life personally, we can vicariously.  We see more and more reality TV shows in the US which expose us to aspects of life that maybe outside our own experiences.  For example, where bosses are going undercover into the trenches to experience what it’s like to work in their own companies outside their board rooms; where couples race around the world and experience many difference cultures and environments;  where cooks initiative food revolutions to expose school kids to food that is different from their regular, routine food in the hope to introduce healthier diets that will create greater awareness of what it takes to live a healthier life style, free from fatal diseases associated with obesity.  And there are so many others that open us up to the fullness of being alive.

Awareness is the first step in any change.  If we can suspend judgment and see others as they are, it opens us up to seeing the wholeness of life with an appreciation of difference and what it could be like to be in someone else’s  shoes.  With such awareness, we begin to expand our own perspectives and the experience of being alive, and with that, comes the principle of Ubuntu – I am because you are.

My dream for a more equitable, loving world, where communities can sustain themselves, women increasingly take public leadership roles, in the home, in business and governments, children are literate, and wealth is more evenly distributed is being realized bit-by-bit.  This bit-by-bit phenomenon is growing.  Social entrepreneurs, who believe in patient capital, participatory leadership and mindsets, and social media that instantly spread messages, are powerful facilitators of this positive, equitable trend.

If you too embrace the “fullness of being alive”, with optimism, hope and possibility, how is it showing up for you?

First time, we were at dinner with a couple when their three year old pulled out the iPad, tapped into one of her favorite apps and was immediately engrossed as she tapped, swiped, dragged and, from time to time, sat up, tilted her head confidently to reflect on the objects she was engaging with.  Her fullest absorption in her iPad totally attracted the attention of older people in the restaurant,  amazed at her competence with the tablet device.

Next day at a friend’s house for dinner,  their 3 year came up to the table with her iPad, opened the Netflix app, picked out a movie she wanted and downloaded it and started to watch it without asking help from any adult.

Earlier that day, I had offered my iPad to a three year old and she immediately took it out of my hands with a big smile, and started tapping and dragging and swiping, immersed in the content, participating in the cute animations and sounds that delighted her.

As described in Huffington Post this week,

“The iPad’s sensitivity to touch preserves the intimacy of the magazine-reading experience. It also puts the reader in control. You are the navigator. Because the content is non-linear, interesting connections become possible and immediate. ……..You can venture as deep into the experience as you like….[this] digital technology has enormous potential. It brings a new dimension to our storytelling, making the experience more immersive than ever. It’s exciting to think about where it will take us.”

I am very caught up in this new way of experiencing content, as a consumer and now as an author and content creator.  My first app is about to be launched.  Called “Embracing Change”, it’s a self development app that takes readers on a personal learning journey following the Appreciative Inquiry framework.  As a learning and development professional, I  advocate using all the tools we can, in all the ways we can, with as many others as we can, to create the best experience learning experiences we can.

In the tablet format, content, theory, charts, images, interviews come to life, in fullest color and sound with the consumer interacting physically as well as cognitively and emotionally.  No wonder kids love the aliveness of this new form factor.  It’s playfully engaging.  And as adults, we, too can we re-connect with our inner kid, as we discover what it’s like to  interact with content in this immersive, engaging way.

(Link to the full interview below)

Q: What do you see as the New Paradigm of Work?

Killian: The new paradigm is about Life. One life, and work is part of that life and increasingly these two blend like fluids. Much of this is driven by the exponential rate of technological advances, automation by machines of routine tasks and the unstable and unpredictable business climate (and in part, planetary climate conditions!) The technologies we use for work and for socializing blend; the devices we use at home and at work blend; our networks blend; our hours of work and home-time blend in a ubiquitously connected global economy; our work spaces blend and even the boundaries between our professional personas and our personal reputations blend. Increasingly, our employers blend as many people become self-employed or work on contract terms for multiple organizations, over time our careers will blend from one life stage to another, much like seasonal workers or the way in which actors work.

In this new paradigm of work, where work and life are inseparable, happiness will only be possible if work blends with play, if passion blends with purpose, and if creativity is as vigorously cultivated as profitability.

What about this interview so resonated with me? Annalie offers stories and insights for creating environments where people show up fully so their radiance shines.

And, it takes effort. It is about developmental work – as opposed to problem-solving work. In order to live into the new paradigm, it requires us to:

1. do personal inner work – develop our own inner capacities:
2. identify and invest in the appropriate structures to support and facilitate the development
3. recognize we can only make this shift to a “new paradigm about life” in relationship with others.

To read the full interview, please go to Michelle James’ fabulous blog, The Fertile Unknown and read her full interview with Annalie Killian, in her series of Creativity in Business

It was the “old days”, when life aboard a luxury liner in first class was still akin to what you read about in novels at the beginning of the last century and what we see in movies, such as the Titanic:  opulence, elegance, indulgence, style and sophistication.  I was 7 going on 37 – full of romance and imagination.  I was a princess in my own mind afloat this luxury liner setting out in the Pacific Ocean, crossing the Southern Ocean,  the Indian Ocean, up the Suez Canal into the glistening Mediterranean Sea.  I was 7, which I have since learned is a significant age in human development.  It sets the psychological thermostat for how you internalize beliefs about yourself and your relationship to others and the world.

So that how “change” started for me.  I was princess, aboard a luxury liner, afloat on the widest and deepest oceans, discovering a plethora of amazing realities and an abundant, cornucopia of choices.   I believed I could do anything.  I was Eliza Doolittle of George Bernard Shaw’s Pygmalion aka My Fair Lady. You know the story.  Professor Higgins made a wager that he could transform a young street flower seller from her lowly beginnings to an elegant sophisticated princess, and more importantly have English aristocracy believe it to be true.  We know the outcome of the story – he won his wager.

That’s the magic.

When you believe it, you see it. I believed I could swim across the pool on board that liner, and I did – I almost drowned, but I told myself I would do it and I practiced and practiced by swimming from corner to corner in that pool, lengthening the distance every time until I could swim the distance without having to reach out and grab the side of the pool.  I swallowed a lot of water in the process, but I did not give up.

My love of exotic foods happened in the magnificent dining room of that liner – I learned to love pepper and other spices.  I relished experimenting with food, especially if it were grown up food.  The pepper mill was a new discovery for me as was as Parmesan cheese.  I would ask the waiter to give me copious amounts, as it was so sophisticated. I wasn’t satisfied until my mashed potatoes were totally bespeckled with black pepper.  I learned myself into what I believed myself to be and desired to be.

Fast track to now – decades later. Here I am.  When people ask me my nationality, I say I’m a global citizen. My love of diversity and charting new territory has continued to grow. I consider myself very privileged to be alive today.  In fact, I say, we are the privileged generation.  My start in life was unique, just as all of us have had our own unique beginnings.  I’ve been through lots of change. Just as all of you will have been through lots of change.  Some of the changes I engineered myself, and some I would not have engineered for myself.  The common thread in all these changes: I faced them and embraced them.

There are many other facets to embracing change generatively, and I’d like to name one: the anticipatory principle -  cultivating the ability to hold a vision of the future that we want for ourselves, others and the world at large puts us in the starting gate.  To embrace change we want to be part of is to see it first in our imaginations.  I did as a 7 year old, Henry Higgins did it for Eliza Doolittle and you can do it for you.

Let me conclude here with a favorite quote about what change means to me:  ”I embrace emerging experience.  I participate in discovery.  I am a butterfly.  I am not a butterfly collector, I want the experience of the butterfly.” William Stafford. 1914- 1993.

Discover Best Stories

http://www.youtube.com/watch?v=oUpGpPIROuo

Best Stories of Purpose-Driven Selling

We have all, at some time or another, been part of a successful, rewarding selling experience, whether it was selling a pretty pink lipstick, a million-dollar service contract, or tickets to your local arts fund-raising dinner. Reflect on a time when you felt at your best in a selling situation. Everything seemed perfectly aligned—timing, customers, your knowledge and message, the questions, and how you managed your responses, and so forth. Share your story.

• What was the situation?
• What was the purpose?
• Who was there?
• What was the outcome?
• How did you feel?

Without being modest, what do you value about yourself in your story?

What do you value about the work you were doing?

What did you value about the organizations—yours and your customer’s?

The participants paired off to interview each other. Very soon the room was alive with energy as the pairs exchanged stories of their best selling experiences.  After 25 minutes, single pairs linked up with another 2 pairs to form groups of six where interviewers introduced their interview partners and shared highlights of their partners’ stories of a high point purpose-driven sales experience.  They were invited to:

• Listen respectfully, focus on the common themes that came up across the stories;  listen for the collective strengths across all the stories:  key roots of success.   They selected a story that exemplified the strengths, best assets, and successes in a sales experience and shared with all other groups.

We then reconvened to listen to what came up for people during this discovery interview.

Collective findings of best selling experiences

We identified the most powerful and successful selling experiences happened when the following elements were present:

• we took time to notice and observe client behavior;
• we listened deeply;
• we engaged with full presence (not distracted by others, seeking information from them);
• we proposed a solution that represented the above two points and was fresh in its presentation;
• there was synchronicity and alignment of mutual respect and purpose;
• we knew we were helping;
• we felt confident and were very well-prepared; we were authentic and loved what we did; we trusted our intuition; we let go of assumptions;
• it felt easy and natural;
• we were acknowledged, complimented and  invited back;
• clients reported to feeling heard and understood and the solution offered was very good.

Participants agreed participating in the AI approach was an empowering experience, as most of them didn’t believe that selling was a strength, yet during their interviews they discovered strengths they were not yet aware of, or did not consider to be valuable.   Moreover, in hearing stories from other consultants in the room, they discovered skills and behaviors they too had, and made the connection that they could develop those same skills sets and behaviors that would help them shift to a new level of performance when it came to selling their services and products.

As a close, they each made a wish or two (in the form of a personal commitment) about what they would do to reconnect to their latent talents around selling-on-purpose and how to co-construct it with their clients.

Debriefing

As a debrief we contrasted this strength-based, generative approach to selling to the more traditional approach of telling people how to sell.  Moreover, there is a strong underlying assumption in sales-drive organizations, that sales people  are motivated by financial incentives, competition and fear of failure.  We recognized the negative consequences of contraction in such circumstances, when we feel fear and unconsciously we  jump to control mode and shut down.  On the other hand, when we come from a place of strength and feel positive about ourselves, we access our generative states, trusting ourselves and others.  We open ourselves up to possibilities, become more personally expansive and are more inclusive of others. We also spoke of the value being in positive resourceful states that the AI process facilitates, such as appreciating, imagining, collaborating and empowering.

I thank all who showed up to participate in the workshop to make it a fun and generative learning experience.  I would be most honored for those of you who were there, if you took a moment to add your own insights and experience to this blog post.

How important?

To be doing something you are good at and having fun and involving others in co-creating fun.  That’s participation, collaboration and engagement and playing to one’s strengths!   The New York Times is talking about Matt Harding who seems to have fun doing what he’s really good at.  The article brings attention to a number of the positive attributes that living in 2010 is all about: having the internet to share one’s own creativity; involving our global village life-centric ways that unite us through music, laughter, activity, play.

http://www.youtube.com/watch?v=zlfKdbWwruY

“However you interpret it, you can’t watch “Dancing” for very long without feeling a little happier. The music (by Gary Schyman, a friend of Mr. Harding’s, and set to a poem by Rabindranath Tagore, sung in Bengali by Palbasha Siddique, a 17-year-old native of Bangladesh now living in Minneapolis) is both catchy and haunting. The backgrounds are often quite beautiful. And there is something sweetly touching and uplifting about the spectacle of all these different nationalities, people of almost every age and color, dancing along with an uninhibited doofus.

Children, not surprisingly, turn out to be the best at picking up on Mr. Harding’s infectious vibe. There’s frequently a grown-up, on the other hand — especially one in the front row of a crowd — who tends to ham it up and make a fool of himself.

The other remarkable thing about the “Dancing” phenomenon is that it is, to a very considerable extent, a creation of the Internet. It doesn’t just live, so to speak, on the Web; it was the Web that, more or less accidentally, brought it into being.”

I am equally inspired by their responses, so I’ve created a comment area on my blog for us to continue sharing ideas, stories, experiences, insights and aspirations.

Below are some examples of their emails:

“I read the activity about Business as a change agent in the world … I love the legacy aspect. So this gave me an idea for my storytelling….You inspired me at lunch, and also in the subway! This book arrives at the perfect time for me it seems!”

“Now that I’ve had a little time to actually read the book (the first few sections), I love it more. It’s got clear insights and your tapestry of weaving together the several strands that influence your thinking/this book is one of golden and silver threads. Just stunning synthesis and vision. This book is simply wonderful.  Much success!”

“I’m back in Germany now after a very exciting two weeks in New York City. Your workshop at Marymount was one of the highlights of the workshop circuit. I am planning on using appreciative inquiry in BPW and present it, as you did, as a useful trainer tool and at the same time to find out what members and prospective members want and need from BPW.  Perhaps I can also use the method in a team building workshop.”

“I’ve had a quick browse – what a wonderful resource it will be for the AI community ”

“I love your book! It’s a perfect tool for incorporating Appreciative Inquiry in group coaching/training, so I can’t wait to put it into action. Thanks for this beautiful work, it’s really going to change things ”

“Looking forward to working with your book – maybe already next week in an interview with a friend to capture her Art of Hosting training experience in Sweden last month. Will let you know -   Here is my little report from Friday’s event on Pioneers of Change.”

“Robyn Stratton-Berkessel led us through an Appreciative Inquiry exercise that showed us the power of hearing other people telling our own leadership story.”

“Can your workplace benefit from better collaboration + appreciation of each others work? Try @robbiecat‘ s workbook.”

Please also read my interview on Axiom News,  whose mission is “To be the news agency of the world’s most socially generative organizations’.

I am very grateful to you all!

And let’s keep sharing and here’s the comment area to share ideas and practices.

All of the AI Principles are evident in her story.  She opens with examples of the Constructionist Principle: how words create worlds and the role we all play in co-creating our realities and defining each other.

She advocates the need to honor the wholeness, possibility and potency of ourselves and each other.  She asks us to open ourselves up to and embrace our adversities, rather than sweep them under the carpet.

She reminds us from her own story that we live up OR down to others’ image of us, and how positive imagery leads to positive outcomes.  She is such an example of nurturing the human spirit, keeping hope, seeing the beauty, valuing curiosity … and so much more.

I highly recommend this video.

Peter Drucker wrote in his 1967 classic, The Effective Executive. “To make strength productive is the unique purpose of organization. It cannot, of course, overcome the weaknesses with which each of us is abundantly endowed. But it can make them irrelevant.”  So if, in fact, a key task of leadership is to create an alignment of strengths, then imagine the possibilities of strengths connected to strengths?  What might that look like and why might that be worth striving for?

For leadership to create an alignment of strengths, it most likely means looking at organizations with new eyes.  What if we were to look at organization not as problems to be solved, but as miracles to be embraced?  What if we were consciously to look for the good and hold up the achievements and the successes; to invest generously and respectfully in inquiring into existing organizational strengths and assets?  What if we were to invite people to tell their stories of when they felt most energized, enlivened and valued at work.  And we listened.  Really listened.  What language would employees, customers, vendors, media be using?  Is it uplifting and positive?  What stories are they sharing about their experiences with the various products, services and people?  Are they focusing  on what works well, and what they want more of?  If yes, that’s great, as such language creates upward spirals, and there’s the broadening effect of noticing more acutely what works.  As a consequence, you are more likely to enact your capabilities and your potential. Performance improves, since it is more energizing and creative to have people talk about what they can do and what they aspire to than the reverse.  Two maxims come to mind:

What you focus on grows.

People support what they create.

To connect strengths to strengths and to see anew, with an appreciative eye,  and to facilitate the leadership capability so that it creates flourishing organizations is work that is meaningful, joyful, rewarding and essential.

The decade beginning 2000 was a good decade for me.  I married a wonderful human being in 2000; we have enjoyed great fun and a wide range of intensely pleasurable physical experiences; we have grown together and independently through many stimulating, engaging intellectual learnings;  and we have both experienced deeply meaningful emotional times.  We have traveled a lot and created a home we love. I am blessed in my relationship.

So, in this last decade, I have continued to change, as has the world around me.  A dominant and exciting force that is enabling this rapid growth rate of change is social media. We have new and additional ways in which we communicate and connect with people and we have many more topics and stories to share.  My sensitivity has been even more heightened as to how alike we really are across the globe.  How vulnerable we all are, and how much more we can become together.  I have been moved by so many stories shared in private and in public places – face-to-face, virtually, in books, on TV, in film.  All my senses have been sharpened.  For example, in Italy, I savored during and for months afterwards the landscape and the smells and sounds; the sensations and the tastes:  I admired the art work and architecture and imagined what it was like when armies of ancient Rome traversed the land battled against the Carthaginians and the Gauls;  I imagined the beauty of the Etruscans, even before the Romans, and then I imagined what life may have been like during the Renaissance when art and commerce flourished.  History and culture revealing how peoples continue to shape the future and leave their legacies.

I experienced similar emotions and wonderings while traveling in India and visiting Kathmandu Valley in Nepal.  My curiosity and interest is always aroused to learn how people get to where they are and what has shaped their current situation.   What are their stories?  My own birthplace, Australia, has untold stories that the land longs to share.  The more stories we can hear of all peoples on this planet, the richer we all will be.

I love to find the themes and connect dots.  What keeps coming up for me?  My filtering system is constructed to find the beauty, the goodness and what truths endure across time and space.  Horror and evil also endure across time and space. They co-exist.  History and the arts are full of co-existence. The victories of love overcoming fear, and good overcoming evil and beauty overcoming horror is the human story.

I learned at Christmas time, a dear colleague, whom I haven’t communicated with since 2002 has Stage 4 cancer in her brain and has very little time left in her present form.   Going about my business (busy-ness), I thought about her a lot, but didn’t call.   After Christmas, I learnt her condition had worsened.  I felt remorseful that I had not acted on my best intuition to call her when I wanted to.  I actually feared I had missed my opportunity to let her know I cared for her.  I had weak excuses, like a 14 hours time difference, Christmas was an awkward time, etc. etc.  Finally, I did call and our conversation was truly meaningful.  I also send the flowers I had been thinking about sending for four days.  I decided that moving beyond thought to action would be my commitment to myself in 2010.  To move beyond dreaming and thinking into action – action that serves others, and in doing so, serves me.

All plans can change.  So when the world changes around you, what constants provide you with a sense of safety or equanimity that enables you to go on?  The tiniest belief in oneself helps; some hope for a future; the support of others.  I have been in that state, when I had no self-confidence, despaired of any future and indifferent to the support and love of others.  How I’ve pulled myself out of such low points is my story and some parts of the dark story I am not proud of and some parts I am.  I realize the parts I am proud of are when I found the inner strength to shift my perspective enough to make a different choice.  Through the tears and the pain (both physical and emotional) I could sense a faint awareness that I wanted to feel/do something different.  In such times, I open up enough find an inner resource that offers a glimmer of hope and possibility that I am willing to admit there is a different way and I will do something about it.  I also believe that having experienced the intense discomfort of chemotherapy and radiation, that in the future, and if in a conscious state, when faced with death I can have the same experience.  I will find an inner resource that offers a glimmer of hope and possibility that I am willing to admit there is a different way and I can find it.  I know I will seek peace and love over fear.

What is your story?  What victories, celebrations and joys have you experienced in the past decade?  In telling your story, what have been highpoints of your first ten years in the 21^st century?  What will you remember with a smile on your face, a warmth in your gut, a tenderness in your heart?  What are you most grateful for or even a little bit grateful for – personally and professionally?  Who have you met in the past 10 years that has influenced your life in a good way?  What have you done for others that you know has been of service to them?  What thoughts may inspire you for action in 2010?