“We don’t have to engage in grand, heroic actions to participate in the process of change. Small acts, when multiplied by millions of people, can transform the world. Even when we don’t “win,” there is fun and fulfillment in the fact that we have been involved, with other good people, in something worthwhile. We need hope. An optimist isn’t necessarily a blithe, slightly sappy whistler in the dark of our time.To be hopeful in bad times is not just foolishly romantic. It is based on the fact that human history is a history not only of cruelty, but also of compassion, sacrifice, courage, kindness. What we choose to emphasize in this complex history will determine our lives.

If we see only the worst, it destroys our capacity to do something. If we remember those times and places — and there are so many — where people have behaved magnificently, this gives us the energy to act, and at least the possibility of sending this spinning top of a world in a different direction. And if we do act, in however a small way, we don’t have to wait for some grand utopian future. The future is an infinite succession of presents, and to live now as we think human beings should live, in defiance of all that is bad around us, is itself a marvelous victory.”

To be reminded that the seemingly smallest acts of kindness, acknowledgement, appreciation: a smile, a hello, holding the door for someone, telling a child how good she/he is, a wave to the neighbor can have a profound effect and made a big difference. It is the compounding effect we can’t anticipate. You never know how far positive kind work or action will travel and for how long. What we can do is make those little acts of kindness a more conscious behavior. The moments will add up to hours and days and months and lifetimes.

What we choose to emphasize in this complex history will determine our lives.

What are you choosing to emphasize in this complex history we are co-creating?  What are our news media choosing to emphasis, our nations choosing to emphasize.  We determine our history.

How so absolutely real is that!  After visiting India and Nepal, and being immersed in the experience of other cultures brought “the experience of being alive” up front and personal. I saw and felt both the rawness of poverty co-exist alongside the comfort of wealth, and latest mobile technologies being used along side women filling vessels from community water pumps.   It’s those in-your-face contrasts that jolt us into the fullness of being alive.

If we don’t experience the fullness of life personally, we can vicariously.  We see more and more reality TV shows in the US which expose us to aspects of life that maybe outside our own experiences.  For example, where bosses are going undercover into the trenches to experience what it’s like to work in their own companies outside their board rooms; where couples race around the world and experience many difference cultures and environments;  where cooks initiative food revolutions to expose school kids to food that is different from their regular, routine food in the hope to introduce healthier diets that will create greater awareness of what it takes to live a healthier life style, free from fatal diseases associated with obesity.  And there are so many others that open us up to the fullness of being alive.

Awareness is the first step in any change.  If we can suspend judgment and see others as they are, it opens us up to seeing the wholeness of life with an appreciation of difference and what it could be like to be in someone else’s  shoes.  With such awareness, we begin to expand our own perspectives and the experience of being alive, and with that, comes the principle of Ubuntu – I am because you are.

My dream for a more equitable, loving world, where communities can sustain themselves, women increasingly take public leadership roles, in the home, in business and governments, children are literate, and wealth is more evenly distributed is being realized bit-by-bit.  This bit-by-bit phenomenon is growing.  Social entrepreneurs, who believe in patient capital, participatory leadership and mindsets, and social media that instantly spread messages, are powerful facilitators of this positive, equitable trend.

If you too embrace the “fullness of being alive”, with optimism, hope and possibility, how is it showing up for you?

I love the question.  In my practice of Appreciative Inquiry, we say  it’s the question that starts the change process.  A powerfully affirmative question inspires us to share stories about the successes and strengths I already know about and can celebrate.  Moreover, the question leads me to focus on what I want more of.

It is no effort to list what I am excited about.

I am excited that the conversation is widening and we are becoming more conscious of what is importance to us and what we value – more people becoming engaged and more voices are being heard.

I am excited that we are changing policies and introducing reforms to bring greater equity and justice into the world, especially in the financial sector.

I am excited we are taking actions , globally, around all the factors pertaining  to ecological sustainability – energy, transportation, earth.

I am excited when I hear leadership speak from the heart, ethically, and listens loudly.

I am excited that social media is increasing our participation and collaboration across the world and is a force of natural democratization in the world.

I am excited our global conversation is widening because more people are standing up and expressing what’s important to not only them but what’s important for the longevity of all human kind -  the sick, children and elderly who are most vulnerable in our world.

I am excited the natural and human-made unrest and chaos are showing us we how inter-connected we are and we cannot not think systemically.

I am excited that Americans continue to pay attention that there is a world outside the US and it’s a beautiful world to be celebrated and shared.

I am excited that we are learning more about good health and there is conversation and action about eating natural, unprocessed, wholesome food with less sugar and less salt.

I am excited that there is continued conversation about the inhumanity of cruelty to animals.

I am excited that as a human species,  we are evolving rapidly and exponentially to live our lives with heightened and enlightened levels of consciousness.

I am excited we are thinking holistically, and seeing the world through multiple lenses, and listening to the myriad of diverse stories, and integrating the physical with the virtual

I am excited to be alive in 2011 and have this opportunity to tell my story.

I am excited to know if you, too, are moved to answer this question: “What are you excited about?”

How does it serve self and others to share stories, particularly focusing on the positive? Here’s a quick response with a professional and a personal story.

Professional Story
Story Telling has become important in my work. My field of expertise is leadership and organizational development. I talk about corporate connections. We help leaders and their teams connect to the very best of who they are and what they do. Sharing stories is a big part of that; and I consciously direct the energy towards the positive. Organizations move in the direction of what we most frequently and systematically ask questions about. Our methods tap into what already works and what the existing strengths are. It brings into the open what people care about and what matters and gives them joy. When we access positive emotional states we have great chance of producing positive actions. For example:

• Joy produces playfulness innovation,
• Confidence leads to creativity and being open to possibilities;
• Love allows for deeper connections and relatedness

Love allows for deeper connection and relatedness. Follow your heart. That’s I did. So to my personal story.

Personal Story

I followed my heart to another country. It wasn’t the land that enticed me – although the land has great beauty – nor the need to escape to something different . It was a feeling of deep connection with another human being. A two hour meeting in Sydney, Australia, led to an email trail of story telling and even deeper connection to the point that separation was painful.

Many people have told me my story is inspiring. They admire my courage, my strength, my conviction and the honoring of myself. I am humbled by that. My story serves to demonstrate that sharing positive stories of success and joy brings out the best in people. It is an acknowledgment that everything we achieve is in connection with others. Passions and dreams are shared and commitments are made.

Concluding Story

When I get into a cab these day and after I have clicked into my seat belt, I ask the driver ” What’s the best thing that has happened to you today?” From my back seat I notice his ears go up, a slight movement in his skull as he lifts his eyes to the rear vision mirror. The tired, strained eyes begin to twinkle “the best thing that happened to me today?” he repeats, and then he proceeds to tell me.

Do you think I had a positive impact on his day. And I most likely had a positive impact on others who got into his cab later that day.

The value of positive stories.

It’s a year since the iPad came on the market. At first, I admired it vicariously via my partner, who is an early adopter with most things technological, especially computers, cameras, music and bikes.  Once I got my fingers on it,  (I did resist for a week or so), I changed to “I want one.”

Since then, I am increasingly loving my iPad.  It goes where I go: into every room in the house, the car, the plane, the boat, the doctor, the dentist, the hair salon, the beach, the park, the local coffee shop, bars, restaurants, and workplaces, of course.  My iPad is with me, everywhere.

What makes it so valuable to me and why do I love it?  It’s what I am able to experience with the iPad (location agnostic) that makes it so amazingly worthwhile to me.  In one year, the quality, standard and variety of applications that are coming to market beyond games and utilities (that are okay on smart phones) have made the tablet form a superb tool for engaging with content across the world, from boardrooms to schoolrooms, from hospitals to coffee shops, from beaches to office blocks and wherever else it works for you!

If you don’t yet own one, please just read down the following list and imagine how awesome it is to experience all of the following activities with one single, simple, elegant device – and remember, you are not constrained by location!

• You read books, magazines, newspapers, emails, text messages, business documents.
• You watch films, videos, YouTube, TV
• You write poetry and stories
• You doodle
• You draw pictures and shapes
• You listen to music and speech and radio
• You play games.
• You touch, reposition, re-order objects and images
• You annotate copy
  
• You edit text
• You record voices and sounds
• You access information and resources in your world, your immediate environment or across the world
• You take photos and video
• You participate in virtual meetings and web conferences via Skype
• You learn new facts and gain knowledge from global sources
• You develop awareness from new connections
• You laugh
• You gaze in wonder
• You reflect on ideas
• You create and develop your own thoughts
• You connect with people through social media
• You share what you want with others

And, you can do so much more, so easily, so effectively, so efficiently, so enjoyably, so consciously.  You can have all this functionality, utility, fun and enjoyment on a device that is totally unobtrusive and mobile!  That is why it’s extra cool!

I am so convinced that applications on tablet devices, (specifically the iPad over the next couple of years while other operating systems and manufacturers come up to speed) will continue to be the leading and most innovative tool for connecting people with content, ideas and other people,  allowing for increased participation in meaningful, developmental ways. I’ve witnessed the faces of children, professionals, the sick and elderly all light up with interest and curiosity when offered an iPad to interact with. My delight and commitment to sharing good content and experiences through this medium has me now developing apps to help bring about transformational shifts at personal and community levels.  Embracing Change is my first application in partnership with Polymash Digital Arts.

In my next post, I will share some of my favorite apps and some of my learnings along the way, and in my third post on this topic, I will share my excitements about developing applications in the learning and development space.

The outcome will be to tap into your strengths, discover your personal power and energize you in ways that are fully aligned with your own authenticity and integrity.

Up until now, Appreciative Inquiry has been available only in face-2-face interview situations, and in small or large groups, and organizations all over the world. In your own privacy, and in a reflective, self-directed way,  you also can experience this empowering, strength-based approach to change.

http://www.youtube.com/watch?v=NeZgZEyAy7k

The Approach

You will be coached through 4 steps to:

• Discover your existing strengths and talents
• Dream what more is possible in your life
• Design the pathway to realize your deepest desires
• Sustain the energy and momentum to live the destiny of your choosing

As you read and participate in the content of Embracing Change, I will be your coach. As a professional Appreciative Inquiry practitioner, I will guide you through the question sets to develop in the ways you truly desire. You will discover you own strengths and best qualities. You will tap into your “positive core” to unleashed your fullest potential. You will be guided to tell your own story in the most life-affirming way. From the seeds of your own grounded reality, you will create and design new possibilities.

What helps you to make real commitment to yourself is the ability to write your story, dreams, insights and learnings right inside the app in the specially integrated text editing tools. In addition, you can email your notes to yourself for reference. You’re able to revisit and change your notes on demand. And, when faced with a new change, you can tap the reset button and be coached anew. You could also take on the role of coach, or facilitator, or interviewer to use the 4 steps to help others make changes they want.

A great value of this app is to be able to use it again and again to help you reconnect with your own power whenever you need to be reminded. What is extra valuable is that you could also guide a friend or colleague through this appreciative inquiry when they might need a strength-based, developmental conversation to overcome a challenging situation.

The richness of the compelling content is augmented on the tablet device.

• You will be amazed how much more personalized and engaging the experience is when content comes alive in this format compared to reading static content or a pdf file.
• You will experience all the multi-touch abilities such as tapping, swiping, expanding, rotating, and your senses will be activated further with attractive imagery, videos, slides shows and audio files.
• In addition, Embracing Change gives you the functionality to write your own notes and email them right from within the app.

FAQ

What is Embracing Change and how does it work?

Embracing Change is a self-development app following the framework of a highly successful and world-acclaimed positive change methodology called Appreciative Inquiry. Up to now, what this app delivers has been available only in the context of organizations where consultants or practitioners design workshops and conferences to help their clients in facilitating change. Coaches also use the methodology to help their clients move forward.  This app takes the methodology, Appreciative Inquiry (see below) and has designed the experience in a way that individuals can now participate in this most valuable inquiry for themselves.

What is Appreciative Inquiry (AI)

Appreciative Inquiry is a change methodology and, as a change methodology, it is first and foremost an inquiry into discovering what already works well before any change is introduced.  We are educated at home and at school and in our workplaces to ask “what’s wrong” with a situation.  That sets us off in a certain direction – usually, looking for things that don’t work, or block us from achieving that which we want.

Within the framework of Appreciative Inquiry, we start with the premise that in every human being and organization, something already works well.  So we ask, “What’s already working here?” Or, “What’s a high point for you?” With the Appreciative Inquiry lens, we seek to discover “what gives life to a living system when it is most effective, alive and constructively capable in economic, ecological, and human terms” (Cooperrider, Whitney, & Stavros, “ In the Appreciative Inquiry Handbook, 2008, p. 3)

Why did you create Embracing Change: the app?

All of us live and work with change every day, so it’s a really important topic; and it isn’t going away!  Not all of us are in situations where we can attend workshops and trainings to learn the latest thinking and methods to help us grow and develop greater capacities to live to our fullest potential. People are living busy lives. I wanted to bring to individuals resources they may not be aware of, and they can have access to when it suits them and they can fit into their own busy lives.

In designing this app, readers have access to an empowering worldview that potentially can put them in the driver’s seat of their life, not the passenger’s. To be at cause rather than at effect in life is liberating. Moreover, the technology is so cool.  Learning and interacting with great content in this way is highly enjoyable and totally immersive.   I am convinced that just as personal development books are a huge market in print, they will also become a huge market in apps.  I am so excited with this shift in engaging with knowledge and content that I have other apps in the pipeline that focus on developing us all to be the best we can.

What’s the value of the text-edit tool?

You are working through a learning and development process. As you read through the 4 steps and respond to the reflective questions, you will get in touch with some really rich and valuable content of your own. You don’t want to gloss over it or lose it. If you write down your own high point stories, what you value about yourself, others and the situation, the very act of writing it down, will be a far more meaningful and lasting experience. You learn to value yourself more and savor the best of yourself. So being able to record your thoughts right here in the app, and reflect on your insights, and then go back and refine your own content as you choose, is really helping you get greater clarity about what really matters to you.

• The system saves your note-taking automatically. You can edit your notes right there on the page where the original sticky notes are, or you can edit your notes on the summary-sticky-note page, which is the page immediately after Step 4.
• You can tap the email icon on the summary-sticky-notes page to activate your email program so you can email your thoughts to whomever you wish to share them.
• The only way you can lose your comments is to tap the reset button.

How do I engage with the community of users?

Embracing Change will have a Facebook Page once the app is available, where you can read updates and meet others who are embracing change. Please befriend us there, stay up to date and show that you like us!

How can I learn more?

A starting point will be to visit our blog, www.positivematrix.com to read stories of Appreciative Inquiry in action.  My book, Appreciative Inquiry for Collaborative Solutions is also available from my website.
You can fill in the contact us forms to learn more about our seminars and trainings and sign up for our webinar series of how you can use Appreciative Inquiry in many, many contexts for many, many outcomes.  Examples include:  The Power of Women’s Leadership, The Gift of Relationships, The Joy of Intergenerational Dialogue, Caring for our Environment, Performing at Peak, Working with Integrity, Making Strengths Productive,  The Language of Power and others.

First time, we were at dinner with a couple when their three year old pulled out the iPad, tapped into one of her favorite apps and was immediately engrossed as she tapped, swiped, dragged and, from time to time, sat up, tilted her head confidently to reflect on the objects she was engaging with.  Her fullest absorption in her iPad totally attracted the attention of older people in the restaurant,  amazed at her competence with the tablet device.

Next day at a friend’s house for dinner,  their 3 year came up to the table with her iPad, opened the Netflix app, picked out a movie she wanted and downloaded it and started to watch it without asking help from any adult.

Earlier that day, I had offered my iPad to a three year old and she immediately took it out of my hands with a big smile, and started tapping and dragging and swiping, immersed in the content, participating in the cute animations and sounds that delighted her.

As described in Huffington Post this week,

“The iPad’s sensitivity to touch preserves the intimacy of the magazine-reading experience. It also puts the reader in control. You are the navigator. Because the content is non-linear, interesting connections become possible and immediate. ……..You can venture as deep into the experience as you like….[this] digital technology has enormous potential. It brings a new dimension to our storytelling, making the experience more immersive than ever. It’s exciting to think about where it will take us.”

I am very caught up in this new way of experiencing content, as a consumer and now as an author and content creator.  My first app is about to be launched.  Called “Embracing Change”, it’s a self development app that takes readers on a personal learning journey following the Appreciative Inquiry framework.  As a learning and development professional, I  advocate using all the tools we can, in all the ways we can, with as many others as we can, to create the best experience learning experiences we can.

In the tablet format, content, theory, charts, images, interviews come to life, in fullest color and sound with the consumer interacting physically as well as cognitively and emotionally.  No wonder kids love the aliveness of this new form factor.  It’s playfully engaging.  And as adults, we, too can we re-connect with our inner kid, as we discover what it’s like to  interact with content in this immersive, engaging way.

(Link to the full interview below)

Q: What do you see as the New Paradigm of Work?

Killian: The new paradigm is about Life. One life, and work is part of that life and increasingly these two blend like fluids. Much of this is driven by the exponential rate of technological advances, automation by machines of routine tasks and the unstable and unpredictable business climate (and in part, planetary climate conditions!) The technologies we use for work and for socializing blend; the devices we use at home and at work blend; our networks blend; our hours of work and home-time blend in a ubiquitously connected global economy; our work spaces blend and even the boundaries between our professional personas and our personal reputations blend. Increasingly, our employers blend as many people become self-employed or work on contract terms for multiple organizations, over time our careers will blend from one life stage to another, much like seasonal workers or the way in which actors work.

In this new paradigm of work, where work and life are inseparable, happiness will only be possible if work blends with play, if passion blends with purpose, and if creativity is as vigorously cultivated as profitability.

What about this interview so resonated with me? Annalie offers stories and insights for creating environments where people show up fully so their radiance shines.

And, it takes effort. It is about developmental work – as opposed to problem-solving work. In order to live into the new paradigm, it requires us to:

1. do personal inner work – develop our own inner capacities:
2. identify and invest in the appropriate structures to support and facilitate the development
3. recognize we can only make this shift to a “new paradigm about life” in relationship with others.

To read the full interview, please go to Michelle James’ fabulous blog, The Fertile Unknown and read her full interview with Annalie Killian, in her series of Creativity in Business

It was the “old days”, when life aboard a luxury liner in first class was still akin to what you read about in novels at the beginning of the last century and what we see in movies, such as the Titanic:  opulence, elegance, indulgence, style and sophistication.  I was 7 going on 37 – full of romance and imagination.  I was a princess in my own mind afloat this luxury liner setting out in the Pacific Ocean, crossing the Southern Ocean,  the Indian Ocean, up the Suez Canal into the glistening Mediterranean Sea.  I was 7, which I have since learned is a significant age in human development.  It sets the psychological thermostat for how you internalize beliefs about yourself and your relationship to others and the world.

So that how “change” started for me.  I was princess, aboard a luxury liner, afloat on the widest and deepest oceans, discovering a plethora of amazing realities and an abundant, cornucopia of choices.   I believed I could do anything.  I was Eliza Doolittle of George Bernard Shaw’s Pygmalion aka My Fair Lady. You know the story.  Professor Higgins made a wager that he could transform a young street flower seller from her lowly beginnings to an elegant sophisticated princess, and more importantly have English aristocracy believe it to be true.  We know the outcome of the story – he won his wager.

That’s the magic.

When you believe it, you see it. I believed I could swim across the pool on board that liner, and I did – I almost drowned, but I told myself I would do it and I practiced and practiced by swimming from corner to corner in that pool, lengthening the distance every time until I could swim the distance without having to reach out and grab the side of the pool.  I swallowed a lot of water in the process, but I did not give up.

My love of exotic foods happened in the magnificent dining room of that liner – I learned to love pepper and other spices.  I relished experimenting with food, especially if it were grown up food.  The pepper mill was a new discovery for me as was as Parmesan cheese.  I would ask the waiter to give me copious amounts, as it was so sophisticated. I wasn’t satisfied until my mashed potatoes were totally bespeckled with black pepper.  I learned myself into what I believed myself to be and desired to be.

Fast track to now – decades later. Here I am.  When people ask me my nationality, I say I’m a global citizen. My love of diversity and charting new territory has continued to grow. I consider myself very privileged to be alive today.  In fact, I say, we are the privileged generation.  My start in life was unique, just as all of us have had our own unique beginnings.  I’ve been through lots of change. Just as all of you will have been through lots of change.  Some of the changes I engineered myself, and some I would not have engineered for myself.  The common thread in all these changes: I faced them and embraced them.

There are many other facets to embracing change generatively, and I’d like to name one: the anticipatory principle -  cultivating the ability to hold a vision of the future that we want for ourselves, others and the world at large puts us in the starting gate.  To embrace change we want to be part of is to see it first in our imaginations.  I did as a 7 year old, Henry Higgins did it for Eliza Doolittle and you can do it for you.

Let me conclude here with a favorite quote about what change means to me:  ”I embrace emerging experience.  I participate in discovery.  I am a butterfly.  I am not a butterfly collector, I want the experience of the butterfly.” William Stafford. 1914- 1993.

Background

Jersey City planner, Tanya Marione-Stanton was thumbing through GOOD magazine when she saw the call for cities to take part in GOOD 2.0, (R&D) Initiative described as “an open workshop platform for improving your city.” Tanya entered Jersey City into the contest and the application was one of eight accepted out of 100s. You can read more about the background in The Jersey City Independent

Workshop Design

Over 60 (from 80+ RSVPs) people showed up at the elegant Culinary Conference Center, Hudson County Community College  to participate in the world cafe style workshop on the topic of THRIVING FARMS IN THE CITY.   We followed the classic appreciative inquiry story-telling format first to DISCOVER what strengths, gifts and capabilities already exist in the community in relation to our topic:

Question 1: Discover
What already exists in us, around us that we can build on to create thriving farms in the city?

We moved on to DREAM in order to tap into our imaginative capacities to envision what else in possible in urban agriculture in the neighborhoods of Jersey City:

Question 2: Dream
Imagine your biggest dream for your Farm in the City.  In 2 years, what do you see, hear, taste, smell, touch, enjoy?

Next, we turned our serial conversations to DESIGN where we began to co-create how we best organize ourselves and include others to bring the dream into reality;  we got tactical about the requirements and resources:

Question 3: Design
How do we make it happen?  What are the organizing elements? Who do we work with and where and when?

From there the participants broke out into their 6 residential wards to look at huge maps of their streets and place icons of what already exists as designated green space and what can be turned into green space.  This information will be added to the Jersey City Green Map. While in their ward groups, residents noted projects they’d like to be part of with their commitment to participate in an ongoing way, and they were invited to design some kind of creative, fun announcement that would inform and entertain the other breakout ward groups of their initiatives.

By way of closure, we gathered in a large circle to share what new insights had come as a result of investing 4 hours on a Saturday afternoon in community with others who share their interest in healthy food and farms in the city.  I was touched (and not surprised) to hear some deep and practical reflections from members of the group.

Facilitator’s Reflections

I continue to be energized and rewarded with how Appreciative Inquiry (AI)’s Discover, Dream, Design affirmative questions deliver immediate, heightened energy, excitement and power to a group.  I know why:  I am grounded in the theory and practice of AI, yet it still astounds me and brings butterflies to my gut and tears to my eyes.  The structure takes participants immediately into a state of valuing themselves and others present in the room (and may not be present in the room), and quickly moves them into imagining what they have the power to collectively co-create.  Because I know that, I can only stress, it is so important not to short-circuit or derail the creative sharing opportunity that people find they have courage to present in the moment, nor cut off  the deep insights and reflections they feel moved to share.  These two pieces touch the core of our being and bring out our inner leadership.  In a closing circle, not to let that emerge is such a missed opportunity.  We are on sacred ground when we connect with each other at this new, deep level.  When we by-pass it, we possibly short-change the passion and power of everyone in the circle.